At Commeedesgarcon.com, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order. To be eligible for a return, the item must be unused, unworn, unwashed, and in its original packaging with all tags attached. Items that are damaged due to misuse, normal wear, or improper handling will not be accepted for return. We reserve the right to refuse any return that does not meet our policy conditions.
Certain items are non-returnable, including sale or clearance products, gift cards, and items that have been used or returned without original tags or packaging. If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery and provide clear photos as proof. Once verified, we will arrange a replacement or issue a refund at no additional cost to you.
To initiate a return, customers must contact our support team with their order number and reason for return. Once the return request is approved, instructions will be provided. Customers are responsible for return shipping costs unless the return is due to our error. After we receive and inspect the returned item, approved refunds will be processed within 5 to 10 business days to the original payment method. Shipping charges are non-refundable.
Orders may only be canceled within 12 hours of placing the order. Once an order has been processed or shipped, cancellation will no longer be possible. If you have any questions regarding our Refund & Returns Policy, please contact us through our website at commeedesgarcon.com